Xbox App is an application available for PC, Android, and iOS mobile phones. It basically acts as a companion app for the Xbox gaming console. The developer of the Xbox app is Microsoft. Users can access their activity feed, Xbox Live friends, and messages without using the console through this app. Also, it helps users to manage installs, make purchases, and more. And you will be amazed to know that Windows 10 users can use this as a launcher for their PC games.
Isn’t this so convenient? Indeed, it is. But the problem arises when it is not working properly.
Recently, some users report that every time they use the Xbox app, the only thing they get is an “Oops, looks l “like you’re stranded error. The worst part is that users are facing this Xbox app error on both PC and mobile phones. Luckily, there are quick and easy ways to fix this error. We have provided you the whole guide to fix Xbox app stranding error. You have to just read the article till the end.
How To Fix Xbox App ‘Oops! It Looks Like You’re Stranded error on both mobile phones and PC; fixes are different. So, let us start with fixing Xbox app stranded errors on mobile and PC without wasting time.
How to Fix Xbox App Stranded Error in Mobile?
The moment you receive ‘Oops! Looks like you’re stranded error on your Android or iOS mobile phones. Start following the below-given fixes:
Fix 1: Refresh the Page
The very first step is to refresh the page. In mobile phones, whether Android or iOS, you can easily refresh it by pulling it down. So, what are you waiting for? Go and refresh the page once and check if it helps.
Fix 2: Restart Xbox App
If refreshing is not working, then try to restart the app. Exit from Xbox App and start it again. This might fix the error. Rerunning the app will clear all the temporary cache data and give the app a fresh start. So, give it a shot for sure.
Fix 3: Check Xbox Network Status
You can also follow support.xbox.com to check the Xbox network status. If the Xbox network is not working, you should wait until it gets fixed. Yeah! Obviously, you have nothing to do if this is an issue that occurs from the server’s end unless they fix it.
Fix 4: Re-install Xbox App
If there is no problem with Xbox network status, then try to re-install the app. You should first uninstall the Xbox app and download it again. This fix must be inconvenient for you. But you should definitely give it a shot.
Fix 5: Contact Xbox Support
If you are still receiving the Xbox app stranded error continuously, then you must contact Xbox Support. They will provide you with specialist assistance. To contact, click Xbox Support.
After following the above-given fixes, the Xbox app should start working properly for mobile phone users.
How to Fix Xbox App Stranded Error in PC?
The moment you receive ‘Oops! Looks like you’re stranded error on your PC. Start following the below-given fixes:
Fix 1: Click Restart Button
This is the first and easiest step to fix this error. You should click the Restart button on the Xbox app. This is not a complicated method to perform. So, you may try it and check if it helps.
Fix 2: Check Xbox Network Status
To fix Xbox App stranded error in PC as well, you can check Xbox Network Status. Click on support.xbox.com to check whether the Xbox network is working well or not. Also, check the official Twitter handle of the Xbox and investigate if any other user is also reporting the same.
Fix 3: Reset Xbox App Settings
If Xbox network status is not the problem, then follow the following steps to reset Xbox settings:
- The very first step is to open Settings on your PC
- Then click on Apps and select the Apps & Features option
- Now, find Xbox from the list of apps and click it
- Then click the Advanced options
- Now, you have to scroll down and click on Reset
After this, you have to confirm your choice. Now, you are all set to use Xbox app on your PC without any error.
After following the above-given fixes, the Xbox app should start working properly for PC users. However, if you are still facing an Xbox app stranding error, then you should contact Xbox Support to get further assistance.
Note: Xbox App is available for Windows 8 and Windows 10 Operating System only.
So, that’s it; the guy hopes that the developer fixes the error as soon as possible because this makes users frustrated. Till then, you can follow the above-given fixes to fix Xbox App. ‘Oops! Looks like your Stranded’ error on your mobile phones and PC.
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